First up, we've got schedule boundaries – your time-protecting bestie. This is where you get to say "sorry, I don't do midnight emails!" and mean it. It's about creating work hours that actually work for you, like keeping Mondays sacred for your creative work or making sure you're not scheduling calls during your peak inspiration hours. Game-changer, right?
Your digital presence needs clear boundaries too. This goes beyond just deciding what to post on social media – it's about intentionally choosing how much of your personal and professional life to share, which platforms deserve your attention, and how you'll maintain authenticity while preserving your privacy. Maybe you're cool sharing your workspace shots but your family photos are off-limits. You get to decide!
Service boundaries might not sound sexy, but trust me, they're your business's best friend. This is where you clearly spell out what you do (and don't do!) in your work. No more "could you just add this one tiny thing?" turning into a complete project overhaul. These boundaries keep your work focused and your clients happy. It also means being clear about your working style, revision policies, and communication preferences. These boundaries protect both you and your clients by ensuring everyone knows exactly what to expect.
Last but definitely not least, space boundaries help you show up where it matters most. Maybe you rock Instagram but LinkedIn just isn't your jam – and that's totally okay! It's about choosing your platforms and places intentionally, not trying to be everywhere at once. Choose which social platforms align with your brand, decide how you'll interact with clients, and select which events and opportunities deserve your presence.
Here's what nobody tells you about building a creative brand - the stronger your boundaries, the stronger your business.
First up, you need to figure out your non-negotiables. These are your "absolutely not happening" items – like maybe you're done with working weekends or you're officially declaring Fridays a meeting-free zone. Mine? No calls on Mondays or Fridays because that's when I do my best creative work. What would be absolute game-changers for you?
Now here's the fun part – you've got to create systems that actually protect these boundaries. Set up things like booking systems that only show your available times, contracts that spell out exactly what you do and don't do, and welcome packets that lay out how you work your magic.
And let's talk about communication because this is where most of us get stuck. You don't have to apologise for having boundaries! Instead, get excited about sharing how you work best. Try something like, "I can't wait to work with you! Here's how I create my best work for my clients..." Sounds way better than "Sorry, but I don't work weekends," right?
Social media can be the biggest boundary-buster of all if we let it! But here's a secret: you don't have to be available 24/7 to build an awesome online presence. Try this instead: set specific times for posting and engaging like 30 mins in the morning and the afternoon, turn off those pesky notifications, and maybe even delete social apps from your phone and access them from your computer instead. Revolutionary, I know! I love using an app to limit my screentime with my personal fav being ScreenZen - Screen Time Control.
Let's chat about scope creep – you know, when that "quick little project" somehow turns into a never-ending saga? Been there! The key is having super clear contracts (that actually spell out what's included), and being ready with phrases like, "I'd love to help with that! Let me put together a separate proposal for this additional work." Boom – boundaries with a smile!
Create a comprehensive onboarding process that sets expectations from day one. Share a welcome packet that outlines your working "norms" – everything from your communication style to your office hours. Many successful creatives include a "working with me" guide that covers when they're available, how they communicate best, and what clients can expect in terms of response times and project flow.
Saying no is perhaps the most powerful boundary-setting tool you have, yet it's often the hardest to use.
My favourite trick? Having templates ready to go for different situations. Think of them as your "no" with a bow on top. Instead of stressing about how to word things, you can just pull up your template, add a personal touch, and hit send. Magic!
One of my go-to templates goes something like this: "Thank you so much for thinking of me for this! While it sounds amazing (and I'm totally flattered!), my schedule is fully booked with client commitments right now (OR provide a very brief reason why). Would you like me to recommend someone else who might be perfect for this?" See? Professional, friendly, and clear. A great article that helped me get used to saying no is Using Email Templates to Say “No” with Grace by Michael Hyatt.
Strong boundaries need strong systems to support them. And auto-responders is where it’s at! Set them up with a friendly message like, "Thanks for your email! I check messages between 9-5 Monday through Thursday, and I'll get back to you within 48 hours during those times. For urgent matters, here's what to do..."
Another game-changer? Having your onboarding process running smoothly like a well-oiled machine. When a new client signs up, they automatically get your welcome guide, all your policies, and a clear roadmap of how you'll work together. No more repeating yourself or dealing with mismatched expectations!
Templates are another crucial support system. Build a library of response templates for common situations, contract templates that protect your time and energy, and onboarding documents that clearly communicate your boundaries. These shouldn't feel cold or impersonal – infuse them with your brand voice while keeping the boundaries firm.
Okay, this is a big one – especially if you're feeling like your actual creative work is getting squished out by all the business stuff. Calendar blocking is about to become your secret weapon! Think of it like giving different parts of your day their own VIP sections. Maybe mornings are your creative golden hours (mine totally are!), so that's when you paint, write, or design. Then afternoons can be for client calls and emails.
I love using the Pomodoro Technique (fancy name for a simple trick) – work for 25 minutes, then take a 5-minute break. It's like interval training for your creativity! During those focused 25 minutes, nothing else exists except what you're working on. No checking emails, no scrolling Instagram, just pure creative flow.
So, are you ready to transform your business with better boundaries? Start small – pick one area that's causing you the most stress right now. Maybe it's client communication, or perhaps it's social media overwhelm. Focus on setting and maintaining boundaries there first, then build on your success.
Strong boundaries aren't about building walls – they're about creating a business that energises you instead of exhausting you.
And trust me, when you protect your time and energy, you'll be amazed at how much more creative and productive you become!
And hey, I've got something special for you! I've packed all my favourite boundary-setting templates, scripts, and tools into a free toolkit. Grab it at bit.ly/brandboundaries – it's like having a boundary-setting coach in your pocket!
January 1, 2025